Summary of Job

The Ticket Attendant shall be responsible for assisting the stadium Ticket Operations department in the event day operations of the ticket office.  Duties include but are not limited to:  daily customer service of walk-up patrons on event day.

Role and Responsibilities

Daily customer service and interaction with customers at the stadium box office and at stadium gates

Provide game-day ticket selling/will call service/ticket resolution

Such other duties, functions, special projects and responsibilities as assigned by the Ticket Operations management

Qualifications and Education Requirements

High school diploma or general education degree (GED)

Experience in event ticketing field preferred

Preferred Skills

Excellent oral and written communication skills

Excellent time management and organizational skills

Excellent interpersonal skills and the ability to communicate effectively with all levels of personnel and all socioeconomic levels of the general public

Excellent mathematical skills – Ability to compute using whole numbers, fractions, decimals and percent

Comfort with learning ticketing technologies and comfort working on mobile devices

Must be able to work an irregular work schedule to include nights, weekends and holidays

Ability to work well in a team environment

Immediate availability to work Limited Capacity and Full Capacity events