The Transmission Operations Technician is responsible for ensuring the reliable operation of scheduled and live broadcasts by configuring, monitoring, maintaining, and troubleshooting transmission systems in a broadcast production environment. The role provides advanced technical support to maintain broadcast continuity and quickly resolve transmission and system issues as they arise.

This is a project/limited term position, unless otherwise amended or terminated as deliverables within this project are completed.

Job Duties:

• Responsible for rapidly responding to equipment failures and restoring transmission services across satellite, fiber, IP-based, and bonded cellular contribution and distribution paths.
• Communicates and escalates technical and operational issues to management and engineering teams, providing accurate information regarding troubleshooting, impact, and resolution
• Collaborates with Field Operations teams and provides advanced technical support in configuring and troubleshooting field transmission equipment, connectivity, and signal paths.
• Serves as the primary technical contact for resolving live feed issues, coordinating with field, remote, studio, production, and control room personnel to troubleshoot and restore services.
• Operates and troubleshoots various antenna control systems supporting satellite acquisition and transmission operations.
• Configures, monitors, and troubleshoots video-over-IP transmission workflows, including IP addressing, ports, encoding/decoding, signal transport, and contribution feeds.
• Configures, monitors, and troubleshoots bonded cellular transmission systems
• Monitors fixed and critical transmission paths, including network returns, taking immediate corrective action when signal degradation, and equipment failures.
• Collaborates with internal clients, production teams, vendors, and transmission providers to manage technical requirements, maintain production standards, and resolve complex transmission issues.
• Works under the direct supervision of Director, Technical Operations and the Supervisor, Technical Operations Center and is responsible for completing any other tasks as assigned by Manager or Supervisor as needed