Read by 95 job seekers.

, Jordan

Please read carefully before applying for this role as it is an unpaid internship. This position is for post-graduates looking for work experience with the possibility (but not guarantee) of employment at the end of the internship.

Carry1st is Africa’s leading publisher of mobile games and digital content. Operating at the intersection of games, publishing, and fintech, we scale awesome content in frontier markets by solving hard problems. Across our publishing and Pay1st business lines, we are partnered with top global game companies like Riot Games, Activision, and Stillfront. We are backed by top investors like: a16z, Bitkraft, Google, Konvoy, Riot Games, Sony and Nas.

Think about what Carry1st can do for you in your career journey…

We’d like a motivated and enthusiastic post-graduate to join our Customer Service team for a 3-month internship program. You will have the opportunity to gain hands-on experience and contribute to various aspects of working in a tech company in the games industry.

You will…

Providing information and resolving customer queries about our different games, the Carry1st Shop, or different payment options
Respond to customer inquiries and complaints via all our customer service channels
Forward and escalate issues to relevant departments and stakeholders
Provide accurate, valid and complete information by using the right tools

Requirements

What makes you a great candidate?

You are a postgraduate not in employment
You are interested in a career in customer service and the tech, e-commerce or games industry
You are an excellent communicator, especially in written form
You are fluent in Arabic and English
Ability to work independently and as part of an international team environment
Proactive attitude with a willingness to learn and take on new challenges in a fast-paced environment

Benefits

What will it be like to work at Carry1st?

Carry1st is a fast-paced and dynamic place to work. Our team is diverse and global as we operate fully remotely across 25+ countries. At Carry1st, you will have the opportunity to…

Build awesome, industry-changing products, every day
Grow with a VC-backed startup at the intersection of gaming and fintech
Work from anywhere in the world with international teammates
Own shares in the Company - enabling you to benefit from the value you create

We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Join us!

Learn more about Carry1st…

Andreessen Horowitz shared why they invested in Carry1st
VentureBeat announced that Carry1st has raised $27 million to develop and publish mobile games in Africa
Remerge hosted Cordel on a podcast to discuss Carry1st and the African gaming market

Estimated Salary range:

Our salary intelligence, powered by our AI algorithms, has calculated an estimated range for this position between $0 - $0 . Please note that the actual salary for this position may vary, as it is dependent on various factors including but not limited to experience, location, and market dynamics.

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