Introduction

To maintain and improve the multi-lingual European B2B E-Commerce web shop, Shimano is looking for a B2B E-Commerce Platform Specialist.

In this role your focus will be to ensure the Global B2B Web shop is used to its full potential in Europe by 20+ local offices.

You will be part of the B2B E-Business Europe Team. You will be working closely with (local) Business teams and stakeholders, the global head office in Japan, related Systems teams and Technology Services. The aim is to deliver the best experience for the customers on the B2B platform, to drive online sales.

The Challenge

• Drive the implementation of E-Business initiatives across different departments (e.g., Data Maintenance, Technology Services). Proactively mitigate risks, resolve issues, and ensure on time delivery 

• Ensure the customer finds what they are looking for by improving the e-commerce on-site Search & Navigation and propose improvements to Product data 

• Proactively seek improvement areas affecting the end-to-end customer journey 

• Develop business cases for e-business improvements and translate requirements into clear user stories 

• Guide the System Support colleagues to ensure support SLAs and KPIs are met  

• Execute business analysis to help take data driven decisions 

• Engage in strategy & direction, change & communication 

What are we looking for?

What do we have to offer?

Shimano and its subsidiaries offer a pleasant, informal working environment with colleagues who work well together, and are proud to work for Shimano. Next to good working conditions, Shimano offers you the opportunity to work in a responsible and challenging position within a dynamic, international and ambitious environment. Together we want to win therefore we have a strong focus on team achievement.

How to get in touch!

If you have any questions regarding this vacancy please get in touch with:

taniya.nayyar@shimano-eu.com

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