Consultant Relations Manager - East Coast at Koa Health

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About Koa Health

Against the backdrop of decades of rising demand, mental health has never been more important. The Covid pandemic has led to a four-fold increase in mental disorders around the world, impacting individuals, companies, and communities. With no increase in the supply of clinicians, tens of millions of people are stranded today without access to care. Today, we simply don’t have enough mental health clinicians to meet demand. Koa Health aims to solve the gap between demand and supply with a unique human-digital hybrid approach, built upon the best digital technology in the literature. Koa’s digital assets deliver the highest quality care, measured through engagement, program completion, patient and clinician satisfaction, and clinical efficacy. Critically, Koa technology substantially increases clinician productivity, allowing our precious clinicians to treat more people. With more than fifty papers in the literature, twelve clinical trials, 26 patents, and broad and deep clinical networks in place, we have just launched Koa Care 360 - a uniquely scalable and profitable mental health care service.

Having secured a successful and oversubscribed Series A funding totaling €30m (ca.$36M) in October 2020 and additional €20m funding in May 2022, we are currently closing our Series B round of investment, with €12M secured from our existing investors. You can read more about Koa Health on our website here. There has never been a more critical moment for the work that we’re leading at Koa Health. And this is where you come in!

Your New Role:

As a Consultant Relationship Manager at Koa Health, you are responsible for building, nurturing and managing relationships with health benefits brokers & consultants. You will be key to the business in enabling the growth of Koa’s business in the US by increasing visibility in the market. You’ll work closely with Sales, Marketing, and Customer Success to educate brokers & consultants on the value of Koa’s mental health solutions.

This is a remote position, based in the United States, that may require occasional travel to client meetings, conferences, and internal gatherings in Massachusetts or the Northeast.

Reporting directly to the SVP of Alliances, you will collaborate with the US and Global Sales teams. We are seeking an eager experienced sales and relationship management professional with domain expertise comfortable in an early-stage environment.

Please note - There are two roles available, East Coast and West Coast. Both roles are fully remote. Central hours will be necessary for West Coast team members.

Responsibilities:

Generate new sales leads by reaching out to existing consultant relationships and evangelize Koa Health in the market
Develop growth strategies and execution plans that deliver high revenue goals through driving qualified opportunities from Consultants to the sales team
Support existing opportunities currently in sales pipelines/relationships and bring a fresh perspective to further accelerate deal momentum
Establish net new relationships with key consultants in target markets/offices
Create a detailed prioritization framework for consultant relationships
Manage a pipeline of consultant prospects and maintain clean records in HubSpot
Develop processes to facilitate information sharing and consultant enablement in conjunction with marketing
Work collaboratively with Sales cross-functionally to ensure smooth support and hand-off of consultant-generated opportunities
Drive feedback within the organization to share relevant market perspectives from the consultant's point of view

About You

Have a track record of establishing consultant relationships
Strong project management & organization skills
Entrepreneurial with an ability to create and follow plans yet flexible enough to respond to change while balancing multiple projects and priorities.
Strong and efficient communicator (both written and verbal)
Passion for the company’s mission to help make mental healthcare accessible to all
Willing to travel: 10-20%, as needed

Desired Relevant Experience

Previous experience in a similar role, developing revenue-generating consultant relationships (Ideally 5+ years)
You have worked in the digital health industry and/or have worked for a health & benefits broker/consultant
Demonstrated experience with complex consultant relationships and/or B2B healthcare market
You are curious by nature and can share examples of how this impacts your work

Why Koa Health?

We are at the forefront of innovation in digital health, working on one of today’s hottest topics – mental health. By working with Koa, you will make a positive impact on the lives of many people.

Aside from the power of our mission, we provide all the support and benefits to make your life at work and outside of work fun and comfortable year-round, such as:

Competitive rewards package that includes: Food Allowance, Private Health Insurance, Pension Contribution, Life Insurance, Bonus Scheme, and Share Options
We believe in walking the talk: We are focused on supporting your wellbeing and therefore provide you with a Wellbeing Allowance and Wellbeing Leave, as well as a generous annual leave allocation to help manage both your mental and physical health as you see fit
Flexibility: We’re hiring your skills and experience, so ask you to use these in the most effective way you can whilst managing your work-life balance in your own way
Worldwide WeWork membership: We provide access to WeWork for those who prefer hybrid working (remote and in the office). Across the world, you will find Koa teams collaborating on our private rooftop terrace in Barcelona and in our offices in downtown Boston and central London
An international environment: Our teams, our clients and our collaborators span the US, the UK, Europe, and Asia. Our breadth of experience offers the opportunity to understand and get involved in healthcare systems worldwide.

An inclusive workplace

At Koa Health, we are proud to have a safe space where cultures, backgrounds, ideas and ways of solving problems combine. This unique mix is a big part of our recipe for success when it comes to working towards our mission of mental health for all. We firmly believe that diversity and inclusion should be embedded in the fabric of our organization and we know true progress comes with long-term commitments and actions. We are building a space where our people feel respected for who they are and are rewarded based on the impact they make to the business.

Regardless of your personal identifiers, at Koa Health you can be yourself, and feel respected, accepted and supported. We promote an inclusive culture where people who think and act differently can discover ways to learn from each other. Promoting diversity, inclusion, and equity must be a company-wide effort. As a scale-up company, we are creating a safe space that fosters acceptance and invites differences as part of our first steps toward building a resilient and inclusive work environment.

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