Job Description

Job Summary: 

As a member of the ACFC Ticketing Department, the Group Sales Manager is responsible for increasing Group ticket sales through the creation and development of effective Group sales campaigns while building, maintaining, and strengthening new, as well as current, Group leader relationships. 

 

Job Responsibilities: 

• Develop and execute Group sales strategies to achieve and exceed revenue targets for Group ticket sales  
• Manage and evaluate a team of 1-2 Group Sales account managers on an ongoing basis. Set and effectively communicate clear sales and revenue goals, while providing constructive feedback to support ongoing development.
• Oversee the group sales process from inquiry to purchase, ticket allocation, and payment processing 
• Create and manage a database of leads, contacts, and prospects for ongoing communication and relationship development  
• Collaborate with our Director of Ticket Sales around short- and long-term strategy to strengthen our Group ticket buyer database 
• Partner with Marketing around campaigns, theme nights, and promotional items to expand our Group audience and design incredible ticket packages that drive Group ticket sales 
• Conduct training around Group prospecting and effective Group sales techniques  
• Attend external events including, but not limited to, corporate networking events, youth soccer tournaments, community gatherings, etc., to lead on-site Group sales opportunities  
• Connect with our Service team to ensure an unrivaled experience and level of service for our Group ticket buyers 
• Work together with our Revenue coordinator to ensure Game Day Experiences purchased by our Group ticket buyers are executed seamlessly 

 

Job Requirements 

• 3+ years experience in Group ticket sales 
• A proven track record of high-level performance and hitting sales goals  
• Archtics, Tableau, and CRM system experience preferred
• Passion for and commitment to creating an unparalleled experience for ACFC fans  
• Excellent relationship-building and people skills with the ability to interact effectively and professionally both externally and internally 
• Assertive, persistent, and results-oriented 
• Incredible and translatable presence on outbound call and email prospecting 
• Ability to work weekends, nights, and holidays as dictated by events 
• Bilingual (English/Spanish) a plus 

 

ACFC Perks & Benefits

• Fully funded comprehensive medical, dental, and vision coverage
• 401K plan
• Flexible PTO policy  
• Paid Parental Leave
• Cell Phone reimbursement
• Snacks and beverages
• Dog-Friendly HQ in Santa Monica
• Complimentary tickets to home games
• Bi-annual performance reviews
• Catered lunch (Soccer House)

 

Compensation

In addition to the benefits above, this role has a pay range of $70,000 + commission