Senior Product Manager: Engagement and Retention at Zing Coach

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On-site (Limassol, Warsaw) or Remote (can work by EU timezone)

Zing AI Coach – the first AI Fitness Personal Trainer revolutionising the way you approach health and wellness. Three years ago, we embarked on a mission to redefine the fitness landscape by crafting the world's first.

AI-powered solution, effectively replacing the need for a personal trainer. Today, we stand as pioneers in the industry, leveraging cutting-edge technology to tailor personalized fitness programs, motivate, educate, and guide you towards your goals like never before.

At Zing, we are not just another fitness app – we're a movement. Our vision is to empower individuals worldwide to unlock their full potential, both physically and mentally, through transformative journeys towards better health and well-being.

Joining Zing means becoming part of a dynamic team, united by our passion for innovation in the Health & Fitness market. With offices in Poland and Cyprus, and a global network of talented individuals worldwide, we offer a work environment that's not only highly flexible but also fosters creativity and collaboration at every turn.

Come be a part of something extraordinary at Zing AI Coach – where innovation meets inspiration, and every day brings new opportunities for growth and impact.

Zing Coach is seeking a talented full-time Senior Product Manager to join our team for Engagement and Retention. You will play a crucial role in shaping the future of our apps developing habit-forming experiences for customer loyalty and fitness success.

Responsibilities

Understand the core segments and behavioral personas of fitness customers
Formulate and execute a retention-led growth strategy that leverages key competitive differentiators to drive customer and business impact
Lead the ideation, prioritization, and execution of the product roadmap to personalize the app experience and increase customer engagement
Collaborate closely with AI teams, UX Research, Data Analytics, UX/UI Design, CRM, User Acquisition, Marketing, business leadership, etc. for roadmap alignment
Develop input metrics and deliver impact on workout retention, customer churn, referrals, and upsells, thereby moving the needle on customer LTV and CAC
Work closely with Engineering for quality and timely delivery of new features
Be hands-on with generating data insights and qualitative feedback to drive decisions for product innovation
Contribute to the larger product culture at Zing with best practices and set an example for other team members like a mentor

We expect that you have

Experience: Minimum 5 years as Product Manager for consumer-facing apps, with at least 1-2 years of retention-driven growth wins
- Bonus: Experience building habit-forming features for personal development apps (fitness, health, education), gaming apps, or apps with natural habit cycles
Strong analytical and problem-solving skills
Excellent communication and collaboration skills, with ability to influence and work effectively in fast-paced, cross-functional environments
Knowledge and experience with best practices of agile and scrum product development
Excellent project management and organizational abilities

Why working at Zing is awesome

Own product.
Be part of the fastest-growing fitness and lifestyle startup.
A competitive salary package based on your unique expertise, skillset, and impact on the .product.
Stock options of the well-funded startup.
Opportunities for rapid career development in a hyper-growth startup.
Excellent work environment: the company is small enough to be person-oriented.
Work-life balance to suit everyone: flexible working hours.
English-speaking environment.

If you are passionate about understanding user needs and contributing to the development of a user-centered product, we would love to hear from you. Join us and help us create an exceptional user experience for Zing Coach!

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